2008 Lasting Images Photography
PROUDLY SERVING THE HAMILTON AND NIAGARA AREA
905-641-8104

School Photography FAQ

What are my options for placing an order?

Your best bet for ordering is through the school, order online or mail your order in to us.

Why do I have to pay for my child’s photographs before I see the?

Your school is on a Pre Paid program which most High Schools have adapted to because of the ease and the short turnaround time. We do offer a retake day and 100% money back guarantee.

Where do i find my online code?

Your online code can be found on your proofs or for High Schools on your ID Card. We will need certain information School Name, Child’s full name, Grade and student/OEN Number

I lost my online code, what do I do now?

You can either call us or fill in the form on the home page and we’ll email you the online code.

How long does my order take?

In most circumstances, orders should take 2-3 weeks after the photoday for High Schools. For elementary schools orders will take 2-3 weeks after we have picked up the orders at the school.

I have received the wrong order or proofs?

Not to worry give us a call 905-641-8104 or email us at photos@lasting-images.ca

What payments do you accept?

We accept cash, visa, master card, money orders and cheques. When paying by cash please send the correct amount as we are unable to provide change. When paying by credit card, please make sure that all areas  that need to be filled out are. We do not accept POST DATED CHEQUES. Returned cheques and declined credit cards are subject to a $20.00 fee.

I am receiving no gallery found when I try to view photos online?

The reason may be that your gallery is not yet up. All online proofs should be online 2-3 days after your child’s photo. If after that time your still receiving the same message please give us a call or email us and we will take care of it. If you have any additional question feel free to email us.        Contact Us

Graduation Photography FAQ

When and how do I sign up for my Grad Photos?

You’ll be able to find the grad photo dates in the school hand book, there will be posters placed around the school to notify the graduates as well. There are 2 ways for grad scheduling. Students can sign up in a common area or schedule online. Each school prefers a certain way and posters around the school will indicate which method is at their school.

What is included with the Sitting Fee?

The fee paid at the camera covers the cost of your photo session, your photographer,your proofs along with 11x14 Class Composite a Gold Embossed Vinyl Grad Folder which will be received at your graduation. What are grad instant proofs? Directly after your graduate has been photographed they walk away with their proofs order form and ordering envelope. You will also have the option of viewing and purchasing your portraits online.

My child missed his grad photo session or is there a retake day?

Not to worry, We will have additional days for your child to have his photo taken. Please give us a call for details. 905-641-8104.

What payments do you accept?

We accept cash, visa, master card, money orders and cheques. When paying by cash please send the correct amount as we are unable to provide change. When paying by credit card, please make sure that all areas  that need to be filled out are. We do not accept POST DATED CHEQUES. Returned cheques and declined credit cards are subject to a $20.00 fee. If you have any additional question feel free to email us.        Contact Us
lasting images

When and how do I sign up for my Grad Photos?

You’ll be able to find the grad photo dates in the school hand book, there will be posters placed around the school to notify the graduates as well. There are 2 ways for grad scheduling. Students can sign up in a common area or schedule online. Each school prefers a certain way and posters around the school will indicate which method is at their school.

What is included with the Sitting Fee?

The fee paid at the camera covers the cost of your photo session, your photographer,your proofs along with 11x14 Class Composite a Gold Embossed Vinyl Grad Folder which will be received at your graduation. What are grad instant proofs? Directly after your graduate has been photographed they walk away with their proofs order form and ordering envelope. You will also have the option of viewing and purchasing your portraits online.

My child missed his grad photo session or is there a retake day?

Not to worry, We will have additional days for your child to have his photo taken. Please give us a call for details. 905-641-8104.

What payments do you accept?

We accept cash, visa, master card, money orders and cheques. When paying by cash please send the correct amount as we are unable to provide change. When paying by credit card, please make sure that all areas that need to be filled out are. We do not accept POST DATED CHEQUES. Returned cheques and declined credit cards are subject to a $20.00 fee.